Shipping policy
Delivery Options
All orders will be processed & dispatched within 3 business days. We take the utmost precautions to ensure the safety of your package.
| Areas | Cost | Shipping Times* | |
|---|---|---|---|
| Hong Kong |
HKD30/ Free for order over HKD1,000 |
2 - 3 business days |
|
| Macau | HKD40/ Free for order over HKD1,000 | 5 - 7 business days | |
|
Taiwan Asia |
HKD100 / Free for order over HKD1,000 HKD180 / Free for order over HKD2,000 |
7 - 10 business days |
|
| Rest of World | HKD400 / Free for order over HKD3,500 | 14 - 21 business days |
*Due to COVID, there may be potential delays based on the local circumstances.
How can I track my order?
Upon dispatching your order, we will send you a shipment notification email or SMS with the details of your tracking number. If you do not receive a tracking email, please email us at info@sllingerie.com or contact our customer service at +852 65826353 by Whatsapp.
Will I have to pay duties and taxes?
Import tax and duties may be applicable, depending on the destination country. You are responsible for all import tax and duties.The courier will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time.
Do you have a gift wrapping option?
Sorry we do not have any gift wrapping option yet. However, we do offer a special embroidery canvas bag at $100 (order has to be placed at least 5 days in advance) and message card at $20, please specify at check out under "Order Special Instructions".